Aetna Concierge
Connect with an Aetna concierge when you have questions about your benefits. Aetna concierge is a good resource when you need solutions about:
- Getting answers about a diagnosis
- Finding a doctor in your network based on your medical needs
- Learning about your coverage or plan for upcoming treatment
- Using Aetna’s online tool
MinuteClinic® and CVS® HealthHUB™
Access MinuteClinic and CVS HealthHUB services at a low cost to you. Get access to convenient, local care at a MinuteClinic location at no or a low cost to you, including care for: Allergies, Ear infections, Flu-like symptoms, Bug bites, stings and more.
MinuteClinic providers can also administer vaccines and write prescriptions, when medically appropriate. Visit www.cvs.com/minuteclinic/
TELADOC® GENERAL MEDICINE SERVICES
Use Teladoc 24/7 to access to quality care when you can’t get to the doctor’s office. Teladoc connects you with board-certified doctors anytime. They can treat many non-emergency medical issues by phone or video. It’s easy to use got to www.teladochealth.com/benefits/aetna or download the Teladoc app.
Aetna Health Your Way
Helps you achieve your best health in a whole new way. You get personalized resources and challenges to help you earn rewards. This way, you can stay on track and reach your goals. Getting started, take your well-being assessment to start your tailored journey. Review your personalized health report and recommended Health Actions . Connect your activity tracker or smart device to monitor your progress and/or get involved in individual and peer challenges. Earn up to $100 per year by completing well-being activities. Review your progress and redeem gift cards in the Reward Center.
24 hour nurseline
24-hour Nurse Line
While only your doctor can diagnose, prescribe or give medical advice, Aetna’s 24-Hour Nurse Line nurses can provide information on a variety of health topics. You can talk to a registered nurse for information about tests, procedures and treatment options, 24 hours a day, 7 days a week. And the call is free. 800-556-1555, or just visit www.aetna.com and log in to your member website.
Specialty Pharmacy Management
You’ll always have the specialty medicine and supplies you need with participating specialty providers. We offer personalized support every step of the way. And make it easy for you to manage your medicine. We handle them with special care and provide convenient delivery. So you can spend time on what matters most to you. Coverage of your specialty medicine Your pharmacy plan covers some drugs, and your medical plan covers others. Depending on your plan, you may need to pay a copayment or coinsurance. And certain drugs require precertification. This just means you need approval from the plan before they’ll be covered. If you have questions, talk with your provider or call us at the number on your member ID card.
Aetna Enhanced Maternity Program
Going through a maternity journey is different for everyone. That’s why this program supports all women throughout their entire experience, whether they have risk factors or not.
- A fertility advocate to be your care manager and provide support if you’re facing infertility
- Predictive data to help us identify pregnancies early on so we can provide timely, more responsive outreach to you
- Preeclampsia prevention by providing education and resources, if needed
- Guided genetic counseling and screening services, backed by medical expertise
- Education and resources to help close racial gaps in health care and support women of color